Help Center  /  Shipping & Delivery

Delivery Issues

Page 4 of 6.

Can delivery dates be adjusted if my building is closed on the estimated delivery date? Yes. If your location will be closed or unattended on the estimated delivery date, the delivery can usually be adjusted to fit your schedule… Read answer When will my order be ready and delivered? Your estimated delivery date is shown in two places: during checkout as you finalize the order, and again on your order confirmation. That e… Read answer What is the delivery time window for my order? The delivery window for your order depends on its current status and where it is shipping. Most orders complete production and deliver withi… Read answer What delivery options does 4OVER4 offer for rush orders? For rush orders, 4OVER4 offers expedited shipping options, including UPS Next Day Air, to move finished jobs as fast as the carrier allows. … Read answer Can I request an expedited delivery date different from my order's scheduled completion date? The date shown on your order is a scheduled completion (production) estimate, not a fixed delivery promise. If you need your job finished so… Read answer Can I change my shipping address or delivery method after placing an order? Yes. As long as your order has not shipped yet, both the shipping address and the delivery method can usually be updated. The key is to reac… Read answer What happens if my order is delivered but I'm not there to receive it? Carriers do not always require a signature, so if no one is available the package is often left in a safe spot or handed to someone nearby. … Read answer Does 4OVER4 offer bulk shipping options like palletized truck delivery? Yes. Large-volume jobs can be handled with bulk shipping arrangements rather than standard parcel service. This is useful when a single orde… Read answer How do turnaround times work-does delivery happen on the last business day or after? Turnaround time and delivery time are two separate stages. Turnaround is the production window, meaning how long it takes to print, finish, … Read answer How long does a messenger delivery typically take? Messenger delivery is a local, hand-carried service, so timing depends on the distance to you and traffic on the day. There is no fixed nati… Read answer What does 1-day delivery mean? 1-day delivery is an expedited option that moves your order faster than standard service. Depending on how it is set up, it can refer to a 1… Read answer Can I provide special delivery instructions for my order? Yes. Special delivery instructions can be attached to your order so the drop-off matches your schedule and access. The more detail you provi… Read answer When will my order be delivered if I approve the proof today? Approving your proof today starts the clock on production, but the arrival date also depends on the shipping method you selected. In short, … Read answer Can I change my delivery date and turnaround time after I've already approved an order? Even after approval, a turnaround or delivery date can sometimes be adjusted, as long as the order has not already moved too far into produc… Read answer Can I rush my order for next-day delivery? Yes. Rush and expedited shipping are available when you need an order the next day. Because next-day timing depends on both a faster product… Read answer Can I request a specific delivery time on my order? Yes. You can request a specific delivery time window, and the team will work to accommodate it where the carrier or messenger route allows. … Read answer Can I get rush printing with courier delivery? Yes. Rush printing can be paired with courier delivery so both the production and the final drop-off move quickly. This combination is built… Read answer Can I combine shipping charges for multiple orders being delivered at the same time? Yes. If you have more than one order scheduled to ship on the same date, they can often be combined into a single shipment. This combo-ship … Read answer How do I request a Post Office delivery report for my mailed order? Post Office delivery reports and mailing documentation are handled by the estimates department. If your order was mailed and you need proof … Read answer Can you resend files or reprints if there's an issue with delivery? Yes. If a delivery goes wrong or your order does not arrive, the shipment can be resent. The team will arrange a reprint or reshipment so yo… Read answer What is the difference between estimated shipping date and estimated delivery date? They mark two different moments. The estimated shipping date is when your order leaves the shop, while the estimated delivery date is when i… Read answer How long does 1-day turnaround delivery take? With 1-day turnaround service, an order placed and approved today is set to arrive tomorrow by end of day. The key is finishing both steps, … Read answer What should I do if my package was shipped to the wrong address? If a package went to the wrong address, act fast and contact support with your order or job number so the team can help right away. What hap… Read answer Will shipping costs change if I reorder the same product later? On an identical reorder the product price itself stays consistent, because there are no setup or plate fees to pay a second time. Shipping i… Read answer

Didn't find your answer?

Our team replies within 24 hours.

Submit a ticket →
Merch People Actually Keep Custom apparel, mugs, tote bags, and promo items with your logo. Minimum order as low as 12 pieces. Browse Merch →
FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served