How do I change the size of my print pieces? Sizes cannot be changed on an existing order, so switching to a different size means placing a new order with the updated dimensions. Start … Read answer How do I edit the size of my product after adding it to my cart? Yes, you can edit product specifications while the item is still in your cart, before you complete the order. Where to edit: look for the ed… Read answer Can I request a quote without using a credit card? Yes, you can request a formal quote from our team without paying by credit card up front. Contact support: reach out with your specification… Read answer Do prices change depending on which city I order from? No. Print pricing is set by the product and its specifications, not by where you happen to be ordering from. The product price stays the sam… Read answer Can I add more items to an order I've just placed? No, more items cannot be added to an order once it has been placed. Each additional item needs its own new order, but we can coordinate ship… Read answer Can I edit my order? If the order has not yet been authorized for production, you can edit the details of the order from your account, including the quantity, pa… Read answer I just placed my order - is it possible to change the paper or finish? If the order has not yet been authorized for production, you can edit its details from your account, including the paper type, finish, quant… Read answer What if I immediately realize I made a mistake with the information or artwork with my order after I authorized it for production? If the order has already been authorized for production, please contact us immediately at (718) 932-2700 to see what can be done to make a c… Read answer Can you rush my order? Depending on the product you are ordering, we offer different options for turnaround times, and many products can be ready the same day. Be … Read answer Can I cancel a single item from my order? Yes. As long as the order has not been finalized for production, you can edit it and remove any single product without cancelling the whole … Read answer Can I cancel or change my order? Yes, within the right window. Orders that have not been approved or finalized for production can be cancelled or changed at any time. Cancel… Read answer How do I cancel my order? As long as your order has not yet been finalized for production, you can cancel it at any time. Cancellation stays open until the job moves … Read answer What if I immediately recognize an error in my order? If you spot a mistake right after ordering, act quickly. As long as the order has not been finalized for production, you can make edits or c… Read answer How long do I have to cancel my order? If your order has not been finalized for production, you can still edit or cancel it. There is no fixed time window; the cutoff is the momen… Read answer
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