How do I upload files and get proofs for my print order? Uploading and proofing are built into the ordering flow, so it all happens in one place. Go to the product page and select all of your proje… Read answer What should I do if I uploaded the wrong file to my proof? If the wrong file ended up on your proof, you can swap it out yourself without a phone call. Reject the proof in your account and upload the… Read answer Can I make changes to my file before I accept the digital proof? Yes. As long as the order has not been sent to print, you can request changes to your file. The support team can often make the adjustments … Read answer How do I view a new proof after I upload revised files? After you upload revised files, the file pre-review team checks them and posts new proofs. You then view the updated proofs directly on the … Read answer What happens after I upload file proofs? Once your files are uploaded, the file review team receives them and prepares proofs. New proofs are posted to your account for approval. Yo… Read answer Can I replace or upload corrected artwork files for items in a group order? Yes, artwork on group order items can be replaced as long as those items have not been approved yet. Support handles the swap so the correct… Read answer Why does my proof show a different DPI than my original PDF? Your PDF should be built at 300 DPI for printing. If the proof reports a different DPI or shows unexpected information, do not approve it. F… Read answer What file quality or resolution should I upload for printing to avoid blurry images? Blurry prints usually come from low-resolution files. Uploading high-resolution artwork in a format suited to your product is the best way t… Read answer Which PDF file should I upload if I have multiple versions with crop and bleeds? When you have several PDF versions, always upload the one that includes crop marks and bleeds. That version is set up to print correctly all… Read answer Do I need to upload a file for a blank or solid-color side of a two-sided print? If one side of a double-sided piece is meant to be blank or a single flat color, you do not have to build and upload a full design file for … Read answer What happens after I upload my files for an order? Once your files pass review, an online proof is placed in your account so you can confirm exactly how the job will print before it moves ahe… Read answer What happens after I upload my files and they're approved? Once your uploaded files clear review, the job moves through proofing and into production. The design team reviews your files and builds a p… Read answer Do I need to upload files again when placing a reprint order? No. A reprint of a previous order reuses the files already on that order, so there is nothing new to upload unless you want to change the de… Read answer What information is included in an online proof? An online proof is your last look at the job before it prints, and 4OVER4 provides it free for every order. Use it to check the details that… Read answer How do I upload a custom die-cut card file for a quote? You can send your die-cut card artwork straight through the online ordering system to move a quote forward. Upload your PDF directly in the … Read answer What happens if I accept the online proof? Approving the online proof finalizes the job and clears it for production. Only the account holder can approve the proof. Approval locks in … Read answer Will 4OVER4 print using my originally uploaded files if I submit a different proof? The job prints from the file that is actually on your order, which is not always the same as a proof you looked at earlier. Confirm the acti… Read answer Where do I upload files in my shopping cart? The file upload option lives in step 1 of the cart, right alongside your item. Add your product to the cart. Go to step 1, where the file up… Read answer How do I upload a new file when reordering a product? When you reorder and want to change the artwork, support can attach the new file for you. Contact customer support with your original order … Read answer If I upload the wrong file and approve proofs, can I get a reprint without placing a new order? No. Once you approve proofs with the wrong file, a corrected run has to go in as a new order. Approved proofs release the job to print exact… Read answer Can I get a proof before printing large format? Yes. 4OVER4 provides digital proofs for large format so you can review the artwork before it goes to press, which is your last checkpoint to… Read answer What file format do I need for a custom shape diecut order? For a custom shape diecut, supply vector artwork with a clearly defined cut line so the shape trims exactly where you intend. Requirement De… Read answer What should I do if my file quality looks poor after upload? A blurry or pixelated preview almost always comes down to resolution, not a website glitch. Print needs far more detail than a screen, so a … Read answer Can I upload files for a custom printing project? Yes. Custom projects are welcome, and you have more than one way to get your artwork to the team. Upload through the website during checkout… Read answer
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