How do I access and design both sides of a two-sided postcard? A two-sided postcard should give you access to both the front and back in the design tool. If a page will not open, it is almost always a br… Read answer What should I leave blank on my postcard design for USPS presorted automation mail? For USPS Presorted Automation mail, leave specific areas of the postcard clear so the postal indicia and address can be applied during proce… Read answer What file setup should I use for a tri-fold or multi-panel brochure? For a tri-fold or other multi-panel brochure, the most important thing is telling us how the piece folds so the panels print and crease in t… Read answer What file setup format do you need for flyers or printed materials? For most printed materials, files should be set up as one design per file rather than ganged multiples on a single sheet. Set up files as 1u… Read answer Can I get calendar design templates in specific software formats? Yes. Calendar design templates are available in common formats so you can start from the correct layout for your product. Templates come in … Read answer Where can I find templates for folded cards? Templates for folded cards are provided right on the product page, so you can grab the correct blank before you design. Open the Folded Post… Read answer Can I request a specific mail date for direct mail postcards? Yes. You can request a specific mail date or a date range for a direct mail postcard campaign, and the team will work to that window when po… Read answer How do I select double-sided printing for postcards? Double-sided full-color postcards are selected through the ink option. The 4/4 setting means full color on both the front and the back. Ink … Read answer What are the minimum quantity requirements for die-cut products like bookmarks? Minimum order quantities vary by product, and die-cut and other shaped items can differ from standard rectangular pieces. Check the product … Read answer What is the production time for lenticular bookmarks? Lenticular printing is a specialty process, so lenticular bookmarks take longer to produce than standard bookmarks. The current turnaround i… Read answer How long does it take to receive custom die-cut postcards? Turnaround for custom die-cut postcards depends on the options you choose, since the die and finishing affect production time. Use the insta… Read answer What postage options are available for direct mail postcards? Direct mail postcards can be sent with different postage classes, chosen during the quote and checkout process. Option Notes First Class Fas… Read answer What lead times do you offer for pocket folders? Pocket folders run a bit longer than flat printed pieces because of the die-cutting and gluing involved. Option Turnaround Standard 7 busine… Read answer What should I do if I have an issue with my custom project request? If you submitted a custom project request and need to follow up, the fastest path is to keep everything in the existing email thread with th… Read answer How do I receive invoices, and can they be sent to multiple email addresses? Invoices are sent automatically to the email address tied to your account, and you can route them to more than one recipient if your team ne… Read answer What should I do if I'm not receiving SMS verification codes or confirmation emails? If verification codes or confirmation emails are not reaching you, it is usually a delivery or contact-detail issue that support can resolve… Read answer What design options are available for lenticular postcards? Lenticular postcards pair an eye-catching motion effect on one side with a normal flat layout on the other, so you get the wow factor plus r… Read answer What file specifications do you need for brochure printing? Brochure files should be print-ready and built at the finished size so they trim and fold accurately. Spec Requirement Format Print-ready PD… Read answer How should I prepare and submit artwork for multiple different bookmark designs? When you order several different bookmark designs in one job, keep each design in its own file so they map cleanly to the right quantities. … Read answer What bleed and crop marks do you need for postcards? A 0.25" bleed all around is preferred on postcard files. Crop marks are optional. Element Requirement Bleed 0.25" on all sides (preferred) C… Read answer What binding options are available for catalogs and booklets? Catalogs and booklets are usually bound one of two ways, and the best choice comes down to page count, budget, and the look you want on the … Read answer What file format and bleed requirements do you need for flyers? Build flyer files at the full trim size with 1/8" (0.125") bleed on all sides, and save them as print-ready PDFs in CMYK. That combination k… Read answer
Didn't find your answer?
Our team replies within 24 hours.
