What information do I need to provide for a custom panel order? For a custom panel, a few measurements help the team recommend the right material and quote it accurately. Finished size you want. An image … Read answer How do I add custom instructions or notes that aren't in the online order form? If you need to add instructions the online order form does not cover, support can attach them to your production notes so nothing gets misse… Read answer How do I request a custom quote for a large or specialized order? For a large or specialized order, contact support with your project details for pricing and lead times. Size and quantity. Paper type. Print… Read answer What printing specifications should I clarify when ordering custom vinyl strips? When ordering custom vinyl strips, clarifying a few printing details up front leads to a faster, more accurate quote. Print sides: one-sided… Read answer Can I order multiple finishes or styles of the same product in one order? Yes. You can combine multiple styles or variations of the same product in a single order. Add a comment to your cart describing the split, m… Read answer Can you mail me paper or material samples before I order? Yes. Sample packets of the material range can be mailed to you before you order. They include paper stocks, card stocks, and specialty finis… Read answer Can 4OVER4 provide sample products before I place a large order? Yes. Samples of products, including specialty finishes, can be provided before a large order. Specialty finishes such as holographic, foil, … Read answer Can I order a different size or reprint of a product I already ordered? Yes. You can reorder a product at a new size, or run a straight reprint of a job you placed before. Reprints are common when you simply need… Read answer Can I send a physical sample of what I want before ordering? Yes. If you have a physical piece that shows the exact finish, texture, or look you are after, you can send it in so the team can match your… Read answer How do I request a custom quote for a special order? For anything outside the standard online options, a custom quote is the way to go. The more complete your specs, the faster the team can pri… Read answer How do I add a finishing option like folding if I forgot to select it during ordering? Yes. Finishing options such as folding, scoring, or perforating can usually be added after you place the order, as long as production has no… Read answer What does it mean when I get an 'Order is Printing' email? The 'Order is Printing' email means your job has reached the print stage. What happens next depends on whether your product needs extra fini… Read answer How do I get a price quote for a custom order with options not available on the website? When you need options that are not shown online, a custom quote covers it. Give support the full spec, including a ZIP code so shipping can … Read answer Can I get a price quote for a custom order before placing it? Yes. 4OVER4 provides quotes for custom orders before you place them. Be sure to list every quantity you want priced so you can compare tiers… Read answer Can I get quotes before placing an order? Yes. You can request quotes from 4OVER4 customer service before committing. Share as much of the spec as you can for an accurate number. Pro… Read answer Can I use a gift certificate for part of an order? Yes. A gift certificate can cover all or part of an order, and the balance adjusts automatically at checkout. If your order total is more th… Read answer Can I order custom greeting cards from 4OVER4.COM? Yes. 4OVER4.COM prints custom greeting cards across a wide range of stocks and specialty finishes, in both small and large quantities. Print… Read answer Can I order custom lanyards or name tags with printing on both sides? Yes. Custom lanyards and event badges or name tags are available, and double-sided printing is offered on supported products such as lanyard… Read answer Why does the 'Adding to cart' button get stuck with a spinning wheel when I try to reprint an old order? A stuck spinner when adding an item, especially on a reprint, is almost always a browser caching hiccup rather than a problem with your orde… Read answer What should I do if the 'Upgrade Order' button isn't working? If the Upgrade Order button will not respond, you can still get the upgrade applied manually. Place the job first, then let support handle t… Read answer Can I view color samples or swatch books in person before ordering? Yes. You are welcome to view swatch books in person before ordering, which is the best way to judge color and stock. Visit the office to bro… Read answer How do I finalize an order before production starts? After you place an order online, it waits for your approval before entering production. Approving it is the step that schedules the job. Log… Read answer How do I approve an order and move it to production after it's been paid? Once your order is paid, one more step sends it to production: reviewing and approving the online proof. Log into your account and click the… Read answer What should I do if I approved an order by mistake and it's already in production? If you approved an order and then realized it needs a fix, move quickly. Once a job reaches the press there is only a short window to pull i… Read answer
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