Can I apply a discount code after I've already paid for an order? No. Discount codes and promotional offers have to be applied before you authorize payment. Once an order is paid, a code cannot be added ret… Read answer Can I apply a discount code after my order has been placed? No. Once an order is approved and sent to print, a discount can no longer be applied. Promo codes need to go in at checkout, before you subm… Read answer Will tax be applied to my order? Tax may appear in your account before you place the order, but it is removed after the order is placed. Your final invoice will not include … Read answer Can I use multiple discount codes on one order? Only one discount code can be applied per order. Codes cannot be stacked, combined, or merged into a single larger code, so it pays to use t… Read answer Can I use multiple discount codes on a single order? No. A single order can carry only one discount at a time. You cannot layer multiple codes or promotional offers on the same order. One disco… Read answer Can I apply multiple discount codes to one order? You can apply just one discount code or coupon to any single order. If you have several coupons on hand, you will need to choose which one t… Read answer Can I pay for my order with PayPal? Yes. PayPal is an accepted payment method at 4OVER4, so you can check out with your PayPal balance or linked funding source. Just select Pay… Read answer How can I get a discount or apply a promo code to my order? There are two paths to saving on your order: requesting a discount for larger or repeat jobs, and applying an existing promo code at checkou… Read answer Can I get a discount if I made an error on my order? Yes, 4OVER4 may offer a courtesy discount on reprints when the mistake was on your side, typically around 10 percent. The process is simple … Read answer How do I request a discount on my order? For a discount or a pricing adjustment on your order, the fastest route is the 4OVER4 estimates department. Send them the specifics and they… Read answer Can I use discount or promotional codes on my order? Yes, 4OVER4 accepts promotional discount codes. You can enter your code at checkout, or provide it to a support agent who will apply it to y… Read answer What happens if equipment issues delay my order? If a piece of production equipment needed for your job becomes unavailable, contact 4OVER4 support as soon as you can. The team will work wi… Read answer What if I haven't received a response to my customer service email? If your email inquiry has gone unanswered, reach out to customer service again directly. Emails occasionally get lost or delayed, and a seco… Read answer I'm getting an error message when I try to complete my order. What should I do? An error on the final checkout screen is often a browser hiccup. A quick switch of browsers clears it up in most cases, and support can step… Read answer How do I know if there's a problem with my order? If something needs your attention on an order, 4OVER4 lets you know rather than leaving you guessing. You will get a notification email and … Read answer Do I need a PO (Purchase Order) to place an order? A purchase order is not required by 4OVER4, but your own organization may need one internally. If you need a formal quote to submit for PO a… Read answer How can I contact 4OVER4 customer service? 4OVER4 offers several ways to reach customer service, so you can pick whatever suits your question and timing. Channel Availability Phone Mo… Read answer Can I use my phone to approve and submit my order on the 4OVER4 website? Yes. You can reach your 4OVER4 account from a mobile browser and approve or submit orders on the go, though a few steps can be smoother on a… Read answer Why am I getting an error when trying to order free samples? Errors when ordering free samples usually show up at the phone verification step. If that happens, 4OVER4 support can verify your details ma… Read answer How can I find out what paper stock was used for my order? The exact paper stock for any order is recorded in your account. Open the order to see the full breakdown, including the stock and specifica… Read answer Can I speak to a customer service representative before placing my order? Yes. You can reach 4OVER4's customer support team by phone or email before you place anything, which is handy for questions about specs, pri… Read answer How do I contact 4OVER4 customer service by phone? 4OVER4 offers phone support for customer service questions. Call the support line during business hours and a representative will help with … Read answer How can I speak with a customer service representative by phone? Yes, 4OVER4 offers phone support. Call the customer service line during business hours and a representative will assist with your questions … Read answer What are 4OVER4's customer service hours? 4OVER4 customer support is available by phone Monday through Friday, from 10am to 6pm EST. Email is open anytime, and live chat covers the h… Read answer
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