Can I have my order shipped to a different address than my billing address? Yes, we can ship your order to an address that is different from your billing address, including as a blind shipment. Provide the recipient … Read answer How do I get receipts for my shipping charges? You can request receipts for your shipping charges directly from customer support. Contact support and give the dates of the shipments you n… Read answer Is UPS Ground shipping available? Yes, UPS Ground is one of our standard shipping methods. If UPS Ground does not appear during checkout, contact support to have it added. UP… Read answer Can I request a different shipping method for my sample? Yes, you can request a specific shipping method, such as UPS, for a sample. Contact customer support with your sample details and preferred … Read answer How long does it take to ship an order? Shipping time depends on the carrier you choose, with UPS Ground typically taking around 3 business days. Method Typical transit UPS Ground … Read answer What happens if expedited shipping doesn't arrive on time? If an expedited shipment does not arrive within the quoted timeframe, we make it right. We refund the expedited shipping fee you paid. We fi… Read answer How long does a sample kit take to arrive? A sample kit generally takes 2 to 4 business days to process, then ships via USPS First Class Mail. Processing and ship-out take about 2 to … Read answer Does 4OVER4 offer drop shipping services? Yes. 4OVER4 supports drop shipping, which lets you send finished orders straight to your own customer in a neutral package. Share the destin… Read answer What are the standard shipping transit times from 4OVER4? Standard UPS Ground orders leaving the New York facility usually reach their destination in about 2 to 3 business days. Actual transit depen… Read answer When will my order ship? The quickest way to get a firm ship date is to reach out to 4OVER4 customer support with your order number. The team can check the job statu… Read answer What are the shipping options for very large foam board prints? Very large foam board prints, for example a 6ft by 3ft panel, are too big for standard parcel shipping. For these oversized boards you can a… Read answer How will I know when my order ships? You do not have to keep checking on your own. As soon as the order leaves the facility, 4OVER4 sends a notification email confirming it has … Read answer If I order with one-day printing and next-day air shipping, when will my order arrive? When you combine one day printing with next day air shipping and get the order placed and approved before noon, the job is printed and hande… Read answer Can rush shipping be done for orders with a 1-2 day turnaround? Yes. Rush orders with a 1 to 2 day production turnaround are available. Because rush capacity and cost depend on the product and your deadli… Read answer Is blind shipping available for reseller orders? Yes. Blind shipping is available for reseller orders, so packages arrive with no 4OVER4 branding or pricing that would reveal the source to … Read answer Does 4OVER4 offer rush shipping for lenticular products? Lenticular products use a specialized production process, so rush shipping availability can differ from standard items. For current options,… Read answer Where are stretch table covers manufactured and shipped from? Sublimated stretch table covers are produced and shipped from the San Diego, California facility. Printing, cutting, and sewing are all hand… Read answer Can I update my shipping address before my order goes to production? Yes. As long as the job has not entered production, the shipping address can still be changed. Contact your agent with the correct address a… Read answer Does 4OVER4's messenger shipping service operate on weekends? The messenger delivery service runs on business days only, Monday through Friday. It does not operate on weekends or holidays, so plan local… Read answer Are multiple items from one order shipped together or separately? When an order includes several items, they are typically packed together in the same box and sent as one shipment, unless you have asked for… Read answer How do I add a shipping address to my order? You only need to add and save a shipping address one time. Once it is stored on your account, it stays available for future orders, and you … Read answer Can I do a customer pickup instead of having my order shipped? Yes. Customer pickup is offered as an alternative to shipping. Select the pickup option when you place the order, and you can collect the fi… Read answer How do I select shipping options when placing an order? You choose both your shipping address and your shipping method during checkout, in the step just before you place the order. That is where y… Read answer Will I receive a notification when my order ships? Yes. 4OVER4 sends a notification email as soon as your order ships, and it includes your shipment information so you can track the package o… Read answer
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