What should I do if the color of my printed product doesn't match my brand colors? If a print does not match your brand colors, send the team your job ID and photos so they can review it and determine next steps. Contact su… Read answer What happens to returns during a final sale promotion? Final sale items are exactly that, final. They cannot be returned or exchanged. Anything marked final sale is not eligible for returns or ex… Read answer Can I change my pickup date to an earlier time? Moving a pickup earlier depends on where your job is in production, so check with support before counting on it. Contact support with your o… Read answer How do direct mail orders with custom quantities work? Direct mail orders run on gang printing for efficiency, which is why they use set quantity minimums instead of exact custom counts. Orders u… Read answer What information do I need to provide for a direct mail campaign? To run a direct mail campaign you supply your mailing list and choose your mailing options during checkout, and the system handles the merge… Read answer What happens if I receive more items than I ordered? If you receive more pieces than you paid for, the extras are yours to keep at no cost. Production variance can occasionally yield a few extr… Read answer Do you offer folding or scoring services for printed materials? Yes, scoring and folding are available as add-on finishing services beyond the base print cost. Factor Effect on price Size of the piece Lar… Read answer Can I request to have leftover printed materials mailed to my office? Yes, any leftover pieces from a mailing can be shipped to your office once the print run is complete. Request that remaining quantities be s… Read answer Can you print custom cards with white borders on all sides? Yes, cards can be printed with an even white border on all sides, but the border has to be built deliberately so it survives trimming. Cutti… Read answer Can color saturation be adjusted during production? Yes, color saturation can often be adjusted, but the most reliable way to control it is to prepare the file correctly and proof it before th… Read answer Can I get color correction proofs before my final print run? Yes, you can review proofs before committing to a full print run, and there are two common types. A digital proof shows your file on screen,… Read answer Can I match paper types across different stationery products? Yes. 4OVER4.COM offers coordinating paper stocks across product lines. When you order letterheads, envelopes, and business cards, you can se… Read answer How long does it take to receive a business stationery order? Turnaround depends on the products you order and the quantity. 4OVER4.COM maintains a 99.8% on-time delivery rate, and 82% of orders ship ea… Read answer Do printing finishes affect turnaround time? Specialty finishes like foil, embossing, and engraving add production steps, which can extend turnaround by 1-3 business days compared to st… Read answer How do I know if my design file is set up correctly for a specialty finish? Most finishes require a separate layer or spot color in your design file to indicate where the effect should appear. 4OVER4.COM provides fre… Read answer What binding options are available for booklets and reports? There are several binding options for booklets and reports, and the right one depends on page count, durability, and the look you want. Perf… Read answer What page counts are available for booklet printing? Booklets are printed in page counts that are multiples of 4, because each folded sheet contributes four pages to the finished piece. When yo… Read answer What file formats and specifications do you need for booklets? Booklets print best from print-ready PDFs built to the finished trim size with room for bleed and set page numbering. Spec Requirement File … Read answer What file formats do you accept for custom die-cut products? Custom die-cut products accept several file types, including vector artwork, which is ideal for defining clean cut shapes. AI files accepted… Read answer What file format and specifications do you need for trading card orders? Trading cards print best from a high-resolution, print-ready PDF. Build the file at full size with bleed and the right resolution so the art… Read answer What file dimensions and format do you need for PDF files? Set your PDF up at the final product size plus bleed. The document should measure your trim size, with artwork extended beyond it so the tri… Read answer What file specifications do you accept for contour cut cards? Contour cut cards print from a high-resolution PDF. Building the file cleanly at full resolution keeps the artwork sharp right up to the cus… Read answer What do I need to show to pick up a package from UPS? To collect a package from UPS, the person picking it up must present a valid photo ID whose name matches the name on the package. If the nam… Read answer How much does a silk screen plate cost? Silk screen printing carries a plate setup charge, and the total depends on your design. Each color, and sometimes each additional ink hit o… Read answer
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