How are table throw colors determined? The color of a table throw comes directly from the background color in the artwork you submit. The printed fabric matches the background of … Read answer What is the maximum width available for foam core boards? Foam core boards are cut from large master sheets, so a single board can be produced up to 46 inches wide. Anything wider than that cannot b… Read answer Do custom polo shirts include free setup? Yes. Custom polo shirts include free setup, so there is no separate charge just to prepare your order for printing or embroidery. You also g… Read answer What signature panels are available on 30mil plastic cards? 30mil plastic cards can be produced with a signature panel, which is a writable strip where a cardholder can sign in pen. It is commonly use… Read answer What are the size restrictions for digital print booklets? Digitally printed booklets are offered in the standard sizes shown on the booklets product page. Digital printing runs on set sheet sizes an… Read answer Are booklets available in custom sizes like 8.5 x 8.5 inches? Booklets are offered in several standard sizes, and a custom size such as 8.5 x 8.5 inches may also be possible depending on the print metho… Read answer Do carbonless forms come in booklet form or are they loose sheets? Carbonless forms are supplied as loose sets of sheets rather than as bound booklets. Each set is made up of multiple plies so that whatever … Read answer Do you offer personalized or variable printing for direct mail? Yes, personalized direct mail with variable printing is available. Variable data lets each piece carry unique details, so you can print diff… Read answer What do I need to provide for scratch-off tickets? For scratch-off tickets, you supply all the artwork and any data that needs to appear under the scratch-off area. What you provide depends o… Read answer How do I request sequential numbering on plastic gift cards? Sequential numbering, a form of variable data, can be added to plastic gift cards through the order comments. You add the product to your ca… Read answer What sizes do frosted plastic cards come in? Frosted plastic cards are produced in the standard plastic card size, which matches a typical credit card format. That familiar size fits st… Read answer Can you raise letters on plastic cards, or only numbers? Raised (embossed) personalization on plastic cards is available for numbers only. Raised lettering is not offered, so any text you want in a… Read answer How do I review my files before production starts? You can review your files before anything prints by ordering a free online proof during checkout. After you complete checkout, a file repres… Read answer What should I do if the website shows 'files have not been received' even though I uploaded them? If your order status shows "files have not been received" even though you uploaded them, the first step is to confirm the files actually app… Read answer What happens if there's an issue with my uploaded files? If there is a problem with your files that prevents a proof from being created, the team will contact you with details about the issue, and … Read answer What should I do if I receive a file problem notification? If you receive a file problem notification, start by checking your account and the support email for the specific details of the issue. The … Read answer How do I personalize event badges with individual information? Event badges are personalized through variable data printing, which merges a spreadsheet of unique details into a single badge template so e… Read answer How do I know if my uploaded files were received correctly? File receipt is confirmed in writing so you always have a record that your artwork arrived and is queued for review. Confirmation with detai… Read answer Do I need to provide a print-ready PDF file for custom die-cut products? Yes. Custom die-cut products need a print-ready PDF that shows every shape laid out on the sheet you have chosen, so production knows exactl… Read answer What happens to my uploaded file if I only want to use some pages? If your uploaded file has more pages than you want printed, the online proof lets you flag exactly which pages to keep so only those go to p… Read answer What should I include when submitting files for a custom die-cut product? A custom die-cut order needs the dieline file above all else, since that outline tells production the exact shape to cut. Include the dielin… Read answer Can I delete a PDF file after I've uploaded it? Uploaded PDFs cannot be deleted, but you do not need to. Production always works from the newest file, so a fresh upload replaces the old on… Read answer What should I do if I notice an error in my file before printing? Catching an error before printing starts is the ideal time to fix it. Contact customer service right away with the details and a corrected f… Read answer What happens if my file needs adjustments before production? If the team needs to adjust your file, a free online proof is created for your approval, even on orders sent straight to production. Proof f… Read answer
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