How do I view my online proof if I don't receive an email? You do not need the email to see your proof. The notification is a convenience, but the proof is always waiting inside your account. Log int… Read answer What happens if the online proof setup has errors or multiple file versions? If your proof setup looks wrong, for example it shows multiple file versions, the wrong number of designs, or a layout you did not order, do… Read answer What should I do if I think there's a trimming or margin error on my proof? If a trim or margin looks wrong on your proof, hold off on approving and flag it so it can be checked before printing. Trimming issues usual… Read answer Why does my online proof look blurry? Will the printed product be high resolution? A blurry or pixelated online proof is normal and does not reflect how the finished piece will look. The proof is displayed at low resolution… Read answer Why do colors in my proof look different from my original file? Color differences on a proof usually trace back to the color values in your file rather than a printing error. If colors look faded or light… Read answer What should I do if I can't visualize a color option in my proof? If a color choice is hard to judge from the proof, for example a custom seam color or a specialty finish, do not approve on a guess. You hav… Read answer What happens if I reject an online proof? Rejecting an online proof pauses your order, and nothing goes to print until the issue is fixed and you approve a corrected version. It is t… Read answer What is the difference between an online proof and a hard copy proof? Both options let you check your job before the full run, but they differ in format, cost, and speed. Pick the one that matches how precise y… Read answer How do I check my proof status, and what do I do if something is wrong? You are notified by email once your proofs are ready, and you can check status and act on any problem from your account. Log into your 4OVER… Read answer What if I ordered the wrong size? Can I adjust the order before proofs are posted? If you picked the wrong size, act fast. As long as the order has not gone to production, there is usually a window to adjust it. Contact 4OV… Read answer How do I review and approve my online proof? When your proof is ready, you receive an email with a link to view it online. Reviewing carefully before you approve is the most important s… Read answer How can I order free online proofs? Ordering a free online proof takes one selection at checkout and costs nothing extra. It lets you confirm your file before committing to the… Read answer What proof options are available before I pay? You choose your proof option during checkout based on your timeline and budget. There are three, and each handles proofing differently. Opti… Read answer What happens after I approve a free online proof? Approving your free online proof is the final go signal. Once you accept the proof and approve the order, the job releases into production. … Read answer What is a proof and how do I approve or reject it? A proof is a preview of your design before printing, and it is your chance to catch any issue while it is still easy to fix. You approve it … Read answer What should I do if an online proof shows incorrect specifications? If the proof does not match what you ordered, do not approve it. Approving locks in the setup and sends the job to print, so pause and get i… Read answer Can I request a hard copy proof before paying for my full print run? Yes. You can request a hard copy proof before authorizing your full production run, which is useful when you want to check real color and ma… Read answer Can I order a sample or proof before placing a large bulk order? Yes. A sample or proof before a large bulk order is a smart way to confirm the piece is right before committing to volume. Verify color matc… Read answer Can I use the free online proof option to review my files before committing to a full order? Yes. The free online proof option is a no cost way to check your files before you commit to the full order, and you can ask questions in the… Read answer What is the process for requesting a digital proof? You can request a digital proof when you submit your order or during order processing. The proof is posted online for your review and approv… Read answer What happens if I don't approve my proof in time? Proofs can move forward without your manual approval in some cases, so it helps to know how that works before it happens. If the proof is ap… Read answer What is a free online proof and when will I receive it? A free online proof is a no cost digital preview of your job that you review before it prints. You receive it shortly after your order and a… Read answer What should I do if I'm having trouble viewing my proof? Trouble viewing a proof is usually a browser or device issue, not a problem with the proof itself. A few steps clear it up quickly. Phones c… Read answer What does the online proof look like and how accurate is it compared to the final print? The online proof is a low resolution rendering shown for preview purposes, so it looks softer on screen than the finished piece. It is meant… Read answer
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