What happens if I notice an error on my proof? If you spot an error on your proof, act quickly so it is caught before production begins. Corrections are simple as long as the job has not … Read answer Can I request a hardcopy proof before my bulk order is produced? Yes. You can request a hardcopy (HC) proof before a bulk run is sent to production, so you get a physical sample in hand and can sign off on… Read answer Should I purchase a proof round before finalizing my print order? A proof round is recommended, and it is well worth it any time your artwork carries small text or fine detail. Reviewing a proof before prod… Read answer Do I need to request a proof for a reprint order? If you are reprinting an existing order with no changes at all, you can ask to skip the proof step and move straight to production. Reach ou… Read answer How do I specify where my print proof should be sent? Where your proof gets sent is handled during the ordering process, though the exact step can differ depending on the order. If you do not se… Read answer What should I do if my proof appears blurry? If a proof looks blurry or shows other quality issues, do not approve it. Reject it and describe exactly what you are seeing so the team can… Read answer Can I order the same product again using a previously approved proof? Yes. You can reorder more of the same product from a proof you already approved, without going through a brand-new proof approval. Contact u… Read answer What should I do if my proof shows "checking files"? A status of "checking files" simply means the system is still processing your uploaded artwork. It is a normal stage in the proofing workflo… Read answer Can I have a digital proof reviewed before printing? Yes. Free online proofs are available for most orders, giving you a chance to review your artwork before anything prints. Request the free o… Read answer Does 4OVER4 offer a free online proof for orders? Yes, a free online proof is offered for most orders. After you place your order, a proof is posted to your email so you can review it before… Read answer How do I view my proof after 4OVER4 reviews my files? Once your files are successfully reviewed, a proof is made available online and you are notified with a link to view it. You then approve it… Read answer How do I order free digital proofs before printing? Free online proofs are ordered during checkout. After your files are uploaded, they are reviewed and posted to your account so you can revie… Read answer Why don't I see my online proofs even though the order says they're available? If your order says "online proofs are available" but you cannot open them, support can check the status and help you get access. Contact cus… Read answer How do I view my online proof after my files are reviewed? Once your files are successfully reviewed, an online proof is made available for you to view, and you are notified with a link to the proof … Read answer I placed an order with multiple items. Do I need to approve proofs for each item separately? Yes. When an order contains multiple items, each item typically has its own proof that you approve separately. You receive a separate online… Read answer Can I request a digital proof instead of a hard copy? Yes. If you would rather review a digital proof than a hard copy, you can ask for one instead. Let your order specialist know you prefer a d… Read answer Can I request a proof for a reprint order? Yes. You can request a proof on a reprint by leaving a note when you check out. Add a comment in the cart section before you complete the or… Read answer What is the process after I approve an online artwork proof? Once you approve the online artwork proof and authorize payment, the order is sent to print and you get confirmation that it moved into prod… Read answer After I approve the online proof, what do I need to do next? Approving the online proof is the first step, but it is not the last. You also need to authorize the order to print. Approve the online proo… Read answer What should I do after the online proof is approved? Once the online proof is approved, your order is finalized and sent to print, so there is no further action needed on your end. Approving th… Read answer What happens after I receive my online proof? After your online proof is posted, review it and take the right next step depending on whether it looks correct. Review the proof carefully.… Read answer Do I need to pay before I see the digital proof, or can I review and approve the proof first? You get to see and sign off on your digital proof before your job ever moves to press, so you are never locked into a print run you have not… Read answer What is the mailing address to send back a hard copy proof? If you chose a hard copy proof, you review the printed sample, sign the approval form, and return both so the pressroom can match color on p… Read answer How do I authorize an order to print after receiving a proof? Approving the proof and authorizing the order are two separate steps. After you review and approve, you still need to open the order and giv… Read answer
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